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Borrower Insight® Key Features:
- Secure, direct online access through an Internet connection
- Access to real-time loan and transaction data
- Ability to print reports in multiple formats, including HTML, PDF and Microsoft Excel®
- Borrower service representatives are available to assist you Monday through Friday, 8:00 a.m.-5:00 p.m., Central Time (excluding Holidays).
Borrower Insight® is an Internet portal that provides borrowers with secure, direct on-line access to detailed servicing information on their loans. The newest version of the application features a powerful real-time reporting engine which enables borrowers and their designated representatives to view, download and print up-to-the-minute loan data – including loan balances, payment histories and billing information – through a secure Internet connection.
If you have questions about Borrower Insight® or need
assistance with the registration or login process, please e-mail us at
InsightHelpDesk@hfflp.com or by phone at .
In order to take full advantage of Borrower Insight®, you must adhere
to the following minimum system requirements:
Borrower Insight® is developed and optimized for:
- Microsoft Internet Explorer (6+)
- Firefox (2+)
- Safari (3+)
Borrower Insight® is designed to be optimally viewed at a minimum screen resolution of
1024 x 768. Horizontal scrolling may occur if viewed at a lower resolution.
enabled in your browser. Corporate clients should also configure their firewall
a piece of data that is sent to your browser from a web server and stored by
your browser on the hard drive of your computer. Your browser settings must be
set to accept cookies before you can use Borrower Insight®. Most browsers by default are
set to accept cookies, but you can change your browser settings to refuse such
you from your computer. Additionally, you may experience problems using Borrower Insight®
if your browser has cookies disabled.